Frequent Questions

The most frequently asked questions

  • Where are you located? We are on the seafront, 5 minutes by bus (or 10 minutes by bicycle) from the heart of Cesenatico and 5 minutes by foot from the centre of Gatteo Mare and the railway station.
  • But which Hotel is it? Club Family Hotel Tosi Beach: in the heart of Villamarina di Cesenatico and it offers a relaxing and fun holiday with the formula "Club Family All Inclusive®Open Bar" which has eliminated the very expensive "extras" of the restaurant, bar and beach typical of a holiday.
  • Is there Animation for children? Animation with Mini Club (4 - 8 years old), Junior Club (9 - 12 years old) and Teen Club (13 - 17 years old) in the hotel and on the beach 7 days a week, with a fantastic Playground Area: a themed play area of no less than 25 square metres of pure, soft fun for young guests.
  • What if I need a paediatrician? For all mothers and fathers who want to feel serene and reassured even on holiday, completely free paediatric advice in the hotel at fixed times (Monday to Friday), on request.
  • Are drinks included outside the main meals? They are included all day at the hotel, in the pool and on the beach.
  • Where do I pick up my "Dina la Merendina"? On your way to the beach, every morning from 9 to 10 am, you will find our entertainers with a very nice snack to take to the beach.
  • Can I feed my baby, what can I find there? A feeding station available 24 hours a day, where every day you will find vegetable and meat broth and vegetable soup (without salt) specifically for babies during weaning.
  • Is the swimming pool heated? Heated swimming pool (temperature not below 25°) in the hotel garden with a mega Splash Park Area.....and it's and it's pure fun!
  • Are the rooms comfortable? You can choose the space for your holiday from three differents types of rooms: The Beach Room, The Family Room and the Smile Room, the only one without seaview.
  • Is there WiFi? Yes, free everywhere, you can find the password in our Family newsletter.
  • Is there a bicycle service? Bicycle service with child seats and helmets.
  • Is there parking? Covered parking in the garage or free uncovered parking in a dedicated area.
  • What happens if I have to cancel my holiday? If you cancel more than 30 days before departure: full refund of the amount paid. If you cancel between 30 and 15 days before departure: a voucher will be issued for the amount of the deposit paid, which can be redeemed for a future stay until summer 2027. For cancellations after this date: the deposit will be retained as a cancellation fee.
  • What happens if I have to leave before the end of my holiday? Should problems arise at the end of your stay, we reserve the right to charge for an additional 3 nights on top of the days already used.

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